Questions

You build a registry of cash gifts. A gift can be a night of your honeymoon accommodation or a cast iron skillet. We give you a link to add to your invitation. Guests open the link, choose a tile and send a cash gift with a message.

One flat $52 fee to set up your registry, paid at the end of setup. Publishing is free. Then on each gift, you choose who covers the fees: your guests, you or split between you. The full math is on the pricing page, shown as a worked example for all three modes.

Gifts are paid out to your bank automatically every Friday. Each gift sits in your own Stripe account first for a few days. This is Stripe's standard processing hold and it exists because guests have a 24-hour change-of-mind window and banks can reverse card payments. Most gifts reach your bank within about a week. You can see your gifts, messages and running balance in your dashboard from day one.

Yes, until 24 hours after payment, using the link in the guest's receipt email. The part of the payment going to you goes back to their card. The 3% WellWishes fee and processing fees are not refundable unless required by law.

Within the first 24 hours they do not need to ask anyone. The receipt email has a one-tap refund link. After 24 hours gifts are locked in.

Stripe processes the payments and is required by law to verify the person receiving the money. It usually takes a few minutes. Stripe asks for a photo of your driver's licence or passport, your bank account details and your address.

A small team in Aotearoa New Zealand. Support is answered by a real person at hello@wellwishes.co.nz.

Email hello@wellwishes.co.nz with the question. We read every message and a real person will reply.