Terms of Service

WellWishes is a digital cash gift registry operated by WellWishes Limited (NZ company number 9434049, NZBN 9429053715852) from wellwishes.co.nz. When these terms say "we", "us" or "WellWishes", they mean WellWishes Limited. You can reach us any time at hello@wellwishes.co.nz, or by post at 57/120 Rintoul Street, Newtown, Wellington 6021, New Zealand.

A few words we use throughout. A "registry owner" (or "you", when we are talking to the person running a registry) is the holder of the WellWishes account from which a registry is created and managed. A registry may name more than one person. A "guest" is anyone who sends a gift through a registry. The "recipient" is the registry owner whose Stripe account receives the gifts. A "celebration" is whatever the registry is for: a wedding, engagement, honeymoon, baby shower, housewarming, birthday, wishing well or similar personal occasion.

By creating a registry, sending a gift or otherwise using WellWishes, you agree to these terms and to our Privacy Policy at wellwishes.co.nz/privacy, which forms part of these terms. Registry owners accept them by ticking the agreement boxes on the sign-up form, or, for accounts created before 28 September 2026, in the app before publishing. Guests accept them when they confirm a payment. If you do not agree, do not use the service.

• WellWishes lets a registry owner build an online registry page for a celebration and lets their guests send cash gifts toward the things the owner has listed.
• We are a software service, not a bank, money remitter or financial adviser.
• We never hold your gift money in our own bank account. All money runs through Stripe, a global third-party payment provider, from the moment a guest pays to the moment it lands in the recipient's bank account. Because of how card payments work, each gift is charged through WellWishes' Stripe platform account and transferred straight away, less the fees in section 4, to a Stripe account held in the recipient's name. Stripe then pays it out to the recipient's bank account on the schedule in section 6. At no point does gift money pass through a bank account belonging to WellWishes.
• A gift is a payment from a guest to the recipient, and it belongs to the recipient from the moment it is given (subject only to the 24-hour cancellation window in section 7). We provide the page and the payment plumbing; we are not a party to the gift itself.
• Any disagreement about a gift is a matter between the guest and the registry owner, not us, though we will help where we can.

WellWishes is not intended for anyone under 18. You must be at least 18 years old to create an account or to send a gift, and by doing either you confirm that you are.

By creating an account you also agree that:

• The information you give us is accurate, and you will use the service only for a genuine celebration registry of your own.
• You are responsible for keeping access to your email account secure. You sign in with a one-time email link or code, so anyone with access to your email can access your WellWishes account.
• A registry is run from one WellWishes account. The account holder is the registry owner and is responsible under these terms for the registry, including anything done by anyone they allow to use the account. If a registry names other people, the account holder confirms that those people agree to the registry and to the recipient arrangement in section 6.

• Starting a registry: a one-off $52 NZD setup fee, paid at the end of registry setup. Publishing your registry is free. A registry can be published from eight weeks before its date and not once the date has passed; before publishing, the recipient must complete Stripe's identity and bank account checks (see section 6).
• The setup fee is non-refundable once paid, unless required by law (for example under the Consumer Guarantees Act 1993). There are three exceptions. If we close your registry or stop providing WellWishes to you for any reason other than your breach of these terms, we will refund your setup fee in full. If you close your registry under section 16 because of a change to these terms or to our fees that is to your detriment, we will refund your setup fee in full when you ask us to. And if Stripe does not verify the recipient (see section 6), so your registry cannot be published, we will refund your setup fee in full when you email hello@wellwishes.co.nz describing the issue, unless Stripe declined because of your breach of these terms.
• On each gift: a WellWishes platform fee of 3% of the gift amount, plus a card processing fee. The processing fee shown at checkout is our estimate of Stripe's cost at its standard New Zealand card rate. If Stripe's actual cost is higher or lower, WellWishes absorbs or keeps the difference. The difference never changes what the guest pays or what the recipient receives.
• Who covers the gift fees is the registry owner's choice per registry: guests can top up at checkout (the default, so the recipient receives the round amount that was set), the owner can absorb the fees, the two sides can split them 50/50 or the owner can let each guest choose.
• Whatever the setting, before paying every guest sees the gift, the total fees and the total charge, and can view an itemised breakdown of the WellWishes fee and the processing fee. There are no hidden charges.
• WellWishes Limited is not GST-registered, so no GST is added to our fees. Stripe's card processing fees include GST charged by Stripe, and the processing fee shown at checkout includes it.
• We may change our fees in the future. Changes never apply retroactively to gifts or setup fees already paid, and we will give reasonable notice of any change. If a change is to your detriment, you can close your registry and end your agreement with us without penalty before the change takes effect, as described in section 16.

From time to time we may issue voucher or promotional codes that reduce or waive the setup fee. Where we do:

• A code applies only to the setup fee, only to one registry and only once. A percentage code takes that percentage off the $52 setup fee and an amount code takes that amount off it, never below $0. The price after the discount is shown before you pay. A code has no cash value, cannot be exchanged for money and cannot be combined with another code unless we say so.
• A code may carry its own conditions, such as an expiry date, a limited number of uses or a restriction to a particular person or group. Those conditions apply alongside these terms.
• A code is applied when you enter it at the payment step and is held for you for two hours. It is used up when you complete payment; if you do not, the hold lapses and the code is released. Until a code is used we may withdraw, change or cancel it at our discretion, and an expired or exhausted code will not apply.
• Codes are for genuine use. Guessing codes, sharing a code you were told was personal to you, or using a code to obtain a registry you do not intend to use for a genuine celebration is a breach of these terms, and we may cancel the registry or ask you to pay the setup fee that was waived.
• A waived or reduced setup fee does not change any other fee, including the platform fee on gifts.

• To receive gifts, the recipient must complete Stripe's onboarding, which includes identity verification that payment regulations require (proving who you are before you can receive money) and linking a New Zealand bank account. This is completed when you publish your registry, and a registry cannot be published until it is complete.
• Only one person can be the recipient for a registry, because a Stripe account and its bank account belong to one person. The recipient is the account holder. WellWishes pays gifts to that person's Stripe account and has no role in how the money is then shared with anyone else named on the registry. The recipient accepts the obligations in section 7.
• Each gift must be at least $5 and no more than $20,000. We may change these limits.

Gifts are paid out once a week. This is a standing rule of the service and it applies to every gift on every registry.

• A gift is not paid out on the day it is given. Stripe first holds it for its standard processing period (typically a few days), and it is then included in the next weekly payout, which is sent every Friday. Your bank then takes its own time (usually a business day or two) to make the money available.
• Depending on the day a gift is given, this means the money usually reaches your bank within one to two weeks.
• The brief hold and weekly cycle exist because a guest can dispute their payment. A guest can cancel a gift themselves within 24 hours, and separately a guest's bank can reverse a card payment (a chargeback) after the money has already reached you. While a gift is still in your Stripe balance, a cancellation or a disputed payment is taken back out of the gift itself.
• If a disputed gift has already been paid out, the disputed amount is recovered from your Stripe balance or from gifts received afterwards, as described in section 7.
• The weekly cycle is not a fee and no part of the gift is withheld. It is a timing rule only: the full amount, less the fees disclosed in section 4, is still yours.
• Plan your spending around this. If you need the gift money by a particular date, allow at least two weeks from the date the last gift is given, covering the weekly payout cycle and your bank's own clearing time. We cannot release a gift early, including for travel or event deadlines.
• Stripe may apply its own holds or a longer payout schedule to your account on top of our weekly schedule, for its own risk or verification reasons. Those decisions are Stripe's and we cannot shorten or override them.

• We use Stripe to make payouts to recipients. Your Stripe account is a recipient account under the Stripe Recipient Agreement (stripe.com/legal/connect-account/recipient), which you accept during Stripe's onboarding. That agreement applies to your receipt of payouts alongside these terms, as Stripe updates it from time to time; we will tell you when Stripe tells us of a change. If a change Stripe makes to that agreement is to your detriment, you can close your registry on the basis set out in section 16, including the setup fee refund. Under it, your relationship is with WellWishes rather than directly with Stripe, so questions about your Stripe account come to us first and we take them up with Stripe on your behalf.
• To receive payouts you must give us and Stripe accurate and complete information about yourself and keep it up to date. You authorise us to share that information, and information about the gifts and payouts on your registry, with Stripe. Stripe uses it under its own Privacy Policy (stripe.com/privacy).
• If Stripe suspends or restricts your account (for example because verification is incomplete), we cannot override that.

Currency.

• All gifts, fees and payouts are in New Zealand dollars. Guests can pay with cards issued anywhere Stripe accepts them, but the charge is always made in New Zealand dollars.
• If a guest pays with a card in another currency, the guest's own bank or card issuer converts the amount at its own exchange rate and may charge its own conversion or international transaction fee. Those charges are between the guest and their bank; they are not set, collected or refundable by WellWishes and do not reduce the gift the recipient receives.
• Payouts go only to a New Zealand bank account.

• Guests can cancel a gift themselves until 24 hours after payment, using the cancellation link in the receipt email, no questions asked.
• A cancellation refunds the part of the payment that was going to the recipient: the gift less any fees the recipient was covering. The refund amount is shown to the guest before they confirm. The 3% WellWishes platform fee and card processing fees are not refundable unless required by law, and this is stated to the guest before they pay and on the refund page.
• After the 24-hour window a gift is locked in. If something genuinely needs unwinding (a duplicate charge, a payment made twice), email hello@wellwishes.co.nz and we will sort it out with you directly.
• If a guest disputes a charge with their bank (a chargeback), Stripe's dispute process applies. Because gift money belongs to the recipient, the gift amount of a disputed charge is recovered from the recipient's Stripe balance when the dispute is opened, and if the balance does not cover it, from gifts received afterwards. While a gift is still in your balance awaiting the weekly payout, a disputed payment is taken back out of that gift rather than out of your bank account; once it has been paid out, the recovery comes from later gifts instead. If the dispute is resolved in the recipient's favour the gift amount is returned to them in full. We will email the registry owner when a dispute is opened on one of their gifts. Registry owners agree to cooperate with any dispute process.
• Stripe charges a fixed dispute fee on every chargeback, whether or not the dispute is later won. We may recover that fee from the recipient's Stripe balance or later gifts in the same way as the gift amount, and we will always do so where the dispute arose from the registry owner's own conduct (for example, a misleading registry, a gift arranged from a card the owner controls, or a refusal to cooperate with the dispute process).
• If a chargeback, refund or fee recovery leaves the recipient's Stripe balance negative and no further gifts arrive to cover it, the recipient owes us that amount. We will tell you the amount and how it arose, and you agree to repay it within 14 days of our request. We may also recover it from any other registry you own, and if it remains unpaid we may take reasonable steps to recover it, including passing on reasonable collection costs where the law allows.

• The photos, names, stories and text you put on your registry stay yours. You give us a worldwide, royalty-free licence to host, copy, display, resize, crop, compress, convert, back up and transmit them so the service can work (including in the emails and social previews the service generates), and that licence ends when your content is deleted.
• We remove location and camera data from photos you upload, and we delete photos you replace or remove. Keep your own copies.
• You agree that you have the right to upload what you upload (for example, that a photographer's photos are yours to use) and that anyone who appears in a photo, or whose name or story you include, is happy to be on a page that other people can see.
• You agree you will not upload content that is unlawful, infringing, deceptive or harmful. We may remove content or close a registry that breaks this rule, and no fees are refunded when we do.
• Guest messages belong to the guest who wrote them. By sending a message with a gift, a guest gives the registry owner and us permission to display it on the registry dashboard, include it in receipts, thank-you emails and keepsake summaries, and store it for as long as the registry exists.

Complaints about content.

• Anyone can report content on a registry using the "Report abuse on this registry" link on the registry page or by emailing hello@wellwishes.co.nz.
• When we receive a complaint about content under the Harmful Digital Communications Act 2015, we will notify the registry owner within 48 hours and the owner may respond within 48 hours of our notice.
• We may remove or hide content, or take a registry offline, where the law allows or requires it or where content breaches these terms. Registry owners agree that we may contact them about complaints and share a complaint with them.

You can add guests' names and email addresses to your registry and have WellWishes send them invitations and thank-you emails on your behalf. When you do, you agree that:

• You have the right to share each guest's name and email address with us and to invite them. You are the one who knows these people; we rely on you for that. You will not add addresses you found, bought or scraped, or people who would not expect to hear from you.
• Invitations and thank-you emails are for your own guests and your own celebration and nothing else. You will not use them to send marketing, solicitations, chain messages, or anything unrelated to your celebration, and you will not add people simply to send them an email.
• Invitations and thank-you emails are sent by WellWishes on your behalf, in your name, using our templates with the message you add, and your email address is the reply-to address. An invitation contains a link to your registry, an image that shows you whether it was opened and a link that shows you when the guest first opens your registry. We may adjust the templates, add our own identifying details and remove or refuse any content that breaks these terms or the law.
• We limit sending to protect our sending reputation and prevent misuse. Currently each guest can be invited once per registry and sent up to five thank-you emails, and each account can send up to 100 emails a day in its first week and 500 a day after that. Emails can be sent once the setup fee is paid. We may change these limits.
• A guest who unsubscribes will not receive invitations from any registry on WellWishes. If a guest asks you or us not to be contacted again, you will not add them again.
• Guest lists are part of your registry and are deleted with it, as described in section 12.
• You are responsible for the guest lists you upload. If we face a complaint, claim or cost because you added someone you had no right to invite, or used invitations for something other than inviting your guests, section 11 applies.

• You can set a password on your registry so that only people you share it with can open the page. A registry without a password can be opened by anyone who has the link.
• The password is a simple gate for sharing with your guests, not an account-security feature. It is chosen by you, it is shared by you, and after you set it we email it to you as a reminder. We keep it in a form you can view again in your settings. Do not reuse a password you use anywhere else.
• You are responsible for who you share the password with and for what they do with it. Anyone who has it can view your registry, and anyone they pass it to can too. We cannot tell who entered it, and we are not responsible for access by someone you (or your guests) gave it to.
• You can change or remove the password at any time from your registry settings. A guest who has entered it stays unlocked until they close their browser. When you change it, everyone must enter the new password on their next visit. After repeated wrong attempts we may lock the page for a period.

By using WellWishes you agree that you will not:

• Use it to collect money under false pretences, launder money or run raffles or commercial fundraising.
• Use it to fundraise or collect donations for a cause, charity, business or anyone other than the registry owner named on the registry. A registry collects personal celebration gifts for that person or those people and nothing else.
• Use it to sell goods or services. A registry page is not a storefront, and a gift must never be payment for something in return.
• Send gifts to your own registry, or arrange gifts paid with cards you own or control, whether to move money between accounts, test cards or make your registry look more gifted than it is.
• Use it to collect money for anything illegal, or for any activity on Stripe's list of restricted and prohibited businesses (which our payment provider requires of everyone on the platform).
• Harvest guest details, or probe, overload or disrupt the service.

Your registry must honestly represent the occasion and the purposes you are collecting gifts for. Once a gift has been given it belongs to the recipient absolutely: gifts are not held on trust for any particular purchase, and no guest has any claim over how a gift is spent, whatever the description on the registry. This does not excuse dishonesty: creating a registry, or describing a gift, in a way intended to mislead guests is a breach of these terms. We may suspend or close accounts involved in fraud or abuse without refunding any fees, and where the law requires it we may report activity to authorities.

If we reasonably suspect that a registry, an account or a gift involves fraud, abuse or a breach of these terms, we may take protective steps while we look into it: we may pause the registry (taking it offline so no new gifts can be given), hold or delay payouts, reverse the transfer of the gifts in question and share relevant information with Stripe, banks or authorities where the law allows or requires it. Some of these steps are obligations our payment provider places on us as a platform. We will tell you what we have done and why, unless the law prevents us, and we will lift a pause promptly once the concern is resolved. You agree to give us reasonable information and cooperation while we investigate. Where the concern turns out to be unfounded, gifts and payouts resume in full; where it does not, section 16 applies and no fees are refunded.

To protect guests and recipients we run automated checks. They may limit how many payments can start in a period, pause gifting on a registry for a short time after repeated declined cards, or hold payouts while we review unusual activity, such as a new account receiving a large amount quickly. If you tell us you did not make a change to your payout settings, we pause payouts and sign you out of all devices until we have confirmed the change with you. We will email you when gifting on your registry is paused and when your payouts are put on hold or released.

If we face claims, losses or costs (including reasonable legal costs) because you broke these terms or the law, or because of content or guest lists you provided, you agree to cover the reasonable losses that your breach caused us.

• You can close your registry whenever you like. After closing it yourself, you have 7 days to change your mind and reopen it, or until two weeks after its date if that comes sooner.
• If you have not closed your registry yourself, it closes automatically two weeks after its date, and we email you when it does. Gifts already given are paid out as usual.
• From two weeks after its date, a registry cannot be reopened in any circumstances, by you or by us, and its closure is permanent.
• About 30 days after closing, we email you a full keepsake summary of your registry (every gift, message and total) and then permanently delete the registry's personal data from our systems: the page itself, photos, stories, guest messages, gift descriptions and your guest list.
• One exception is required by law. New Zealand record-keeping rules (the Tax Administration Act 1994 and the Companies Act 1993) require businesses to keep financial records for 7 years, so for each gift we keep a minimal financial record until 7 years after the end of the tax year (1 April to 31 March) it was given in, and then delete it: the amount, the fees, the date, the payment references, the guest's name and email address and the fraud-prevention details described in our privacy policy (coarse card information and a scrambled network identifier, never a card number). Messages, photos and everything else about the registry are not part of that record and are permanently deleted.
• You can delete your whole account from the account menu. If your registry has received gifts, or a gift is still going through or is disputed, email us instead and we will sort out refunds or payouts before deleting it. The same rules apply: your personal data is deleted, the 7-year financial record of each gift and of your setup fee is kept and payment records also remain with Stripe as required by financial regulations.
• You can also delete a registry from your registry list. Deletion takes effect immediately: there is no 7-day reopen period and no keepsake email, and the setup fee is not refunded. A registry with a gift that is still being processed or is disputed cannot be deleted until that is resolved.
• Closing or deleting a registry does not delete your account. Your sign-in email address and a short summary of each closed registry (names, date and totals) remain until you delete your account.

We also tidy up registries and accounts that have been abandoned:

• A draft registry whose setup fee has not been paid, and whose owner has not signed in or made any change for 60 days, is treated as abandoned. We email you a warning, and if you still have not signed in or edited the registry 30 days after that warning, we permanently delete the draft. Signing in or making any edit during that time keeps it. Paid and published registries are never deleted this way.
• An account that has never created a registry, never paid a setup fee and never set up payouts, and that has not signed in for 90 days, is deleted without notice, because there is nothing in it to lose.
• These automatic deletions are permanent and cannot be reversed.

Everything that makes up WellWishes other than your own content belongs to WellWishes Limited or to the people who license it to us, and is protected by New Zealand and international copyright, trade mark and other intellectual property laws. That includes:

• The WellWishes name, the WellWishes logo and wordmark, the "WW" mark and our other brand features, whether or not registered as trade marks.
• The website, the app, the registry builder and the software behind them, including their source code, design, layout, page templates, animations, illustrations, icons and the way features work together.
• The registry templates, starter gift lists, gift categories, example text, demo registries and the fictional people and stories in them.
• The stock photographs and other imagery we offer you to use on your registry, and the email templates, invitation and thank-you designs, printable cards and QR designs the service generates.
• Our written content: the blog, guides, help pages, FAQs, marketing copy and these terms.

What you may do.

• We give you a personal, non-exclusive, non-transferable and revocable licence to use the service and its content for creating, sharing and running your own celebration registry, and for your guests to view it and send gifts. Where the service supplies a stock photo, a template or a generated design (a printable card or QR code, for example), you may use it on and for your registry, including in printed invitations and cards for your celebration.
• You may share links to your registry and to our pages freely, and quote short extracts from our content with attribution.

What you may not do.

• Copy, download in bulk, scrape, reproduce, republish, sell, sublicense, rent or otherwise distribute any part of the service or its content, other than your own content, except as these terms allow.
• Use our stock photos, templates, illustrations or generated designs for anything other than your registry, including on another registry service, in a product for sale or in someone else's business.
• Use the WellWishes name, logo or brand features, or anything confusingly similar, in a way that suggests we endorse, sponsor or are associated with you or your product, or register a domain, social media handle or trade mark containing them.
• Copy, modify, adapt, translate, reverse engineer, decompile or create derivative works from the service or its software, or attempt to extract its source code, except where the law expressly allows it despite this term.
• Remove, hide or alter any copyright, trade mark or other proprietary notice on the service or its content.
• Build a competing product or service using our content, designs or data, or use automated tools to access the service other than public search engines indexing pages we allow to be indexed.

If you send us ideas, suggestions or feedback about WellWishes, we may use them freely, without payment or attribution, and you agree not to claim any rights in the result. Nothing in these terms gives you any ownership of the service or its content, and all rights we have not expressly granted are reserved. If you believe content on WellWishes infringes your rights, email hello@wellwishes.co.nz with the details and we will look into it promptly.

• Gifts received through WellWishes may have tax consequences depending on your circumstances and where you live. In New Zealand, genuine personal gifts are generally not income, but we cannot know your situation, and rules differ elsewhere. You are responsible for any tax or reporting obligations that arise from gifts you receive or give.
• Because gifts are paid to one recipient's Stripe account, questions about who the gifts belong to as between the people named on a registry, or under relationship property, family or estate law, are for you to consider and are not something WellWishes decides or records.
• WellWishes does not give tax, legal, financial or relationship-property advice. Nothing on the site, in the app or in our emails is advice of that kind, and you should get your own advice if any of this matters to you.

• We will provide the service with reasonable care and skill. Nothing in these terms removes rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot be excluded by contract; the limits below apply only to the maximum extent the law allows.
• WellWishes acts solely as a facilitator. We are not a trustee, escrow agent or financial intermediary, and we are not a party to any gift between a guest and a registry owner.
• We do not promise the service will be uninterrupted or error-free.
• If we are liable to you for anything connected with these terms or the service, our total liability is capped at the total fees you have paid to WellWishes in the 12 months before the event you are claiming about. If that total is less than NZ$52, the cap is NZ$52 instead, so the cap is never zero.
• You agree we are not liable for indirect or consequential losses, for the acts of guests or registry owners, or for Stripe's decisions about accounts, payouts or disputes.

• We may suspend or close an account that breaches these terms, and while we investigate suspected fraud or abuse we may take the protective steps described in section 11 (pausing the registry, holding payouts and reversing the transfers in question).
• If we ever discontinue WellWishes, we will give registry owners reasonable notice and a way to receive gifts already given and export their registry information first, and we will refund the setup fee of every registry that is still open.
• If we close your registry or stop providing WellWishes to you for any reason other than your breach of these terms, we will refund your setup fee in full.
• We may update these terms. If a change matters, we will tell you by email or by a notice on the site before it takes effect. If a change to these terms or to our fees is to your detriment, you can close your registry and end your agreement with us before the change takes effect, without any penalty or charge from us, and the change will not apply to you. If you do, email hello@wellwishes.co.nz before the change takes effect and tell us you are closing because of the change, and we will refund your setup fee in full. The same applies to a change Stripe makes to its Recipient Agreement (section 6). Gifts already given are never affected by a change. Otherwise, using the service after a change takes effect means the updated terms apply.

• Entire agreement. These terms, our Privacy Policy and any conditions attached to a voucher code are the whole agreement between you and us about WellWishes. They replace anything said or written earlier about the same things. The Stripe Recipient Agreement separately governs your Stripe account; if it and these terms conflict about your Stripe account, it wins on that point.
• Severability. If any part of these terms is found to be unenforceable, that part is limited or removed to the minimum extent necessary and the rest continues to apply.
• No waiver. If we do not enforce a term straight away, we can still enforce it later. A waiver only counts if we give it in writing.
• Assignment. You cannot transfer your account or your rights under these terms to anyone else. We may transfer our rights and obligations to a successor business that takes over WellWishes, and we will tell you if we do.
• Events beyond our control. We are not responsible for delays or failures caused by things outside our reasonable control, such as outages at Stripe, our hosting or email providers, internet failures, natural disasters, strikes or government action. Stripe's own payout timing and account decisions are outside our control at all times.
• Notices and electronic communications. You agree that we can give you notices, receipts, statements and other communications electronically, by email to the address on your account or by a notice on the site. Notices to us go to hello@wellwishes.co.nz. Keep your email address current; a notice sent to the address on your account counts as received even if you no longer use it.
• Third-party services and links. The service relies on Stripe and other providers and may link to sites we do not run. We are not responsible for their content or terms, and your use of them is at your own risk.
• No partnership. Nothing in these terms makes us your agent, partner, employee, trustee or joint venturer, or you ours.
• Survival. Terms that by their nature should continue after your account closes do so, including sections 7 (money you owe us), 11 (indemnity), 12 (records we keep), 13 (intellectual property), 15 (limits of responsibility) and 18 (governing law).
• Headings and plain English. Headings are for convenience only. Where we have explained something in plain English, the plain-English wording is what we mean.

These terms are governed by New Zealand law and the New Zealand courts have exclusive jurisdiction, wherever you are when you use the service. If there is a dispute, talk to us first at hello@wellwishes.co.nz; almost everything can be fixed by email. If you are a consumer in New Zealand you may also have the right to take a claim to the Disputes Tribunal, and nothing here stops you.